On trips it allows refunds if fine print on the voucher allows it. Refunds: The Groupon Promise assures unsatisfied customers it will "work with you to make it right" (a vague statement).This is exactly the type of last-minute regional family deal to seek. Kalahari Resort, Sandusky, Ohio, one-night stay for family of four with water park admission: Groupon's $139 voucher was good Sept.The rest of the days, the mystery hotel would cost $167 to $309 a night. Groupon said the hotel was "$75 and up," but only Sept. Mystery Hotel in Downtown Chicago with Views and Shedd Tickets: No voucher, just immediate booking.Groupon is expanding its mobile presence for instance, it just bought Blink, a mobile app offering same-day hotel bookings in Europe.
Types of travel deals: Vouchers, plus hotel deals you must book immediately.
Refunds: LivingSocial allows a refund within 30 days of voucher purchase, unless fine print on a particular deal says otherwise. Book through the hotel website - or better yet, find a travel agent who can combine your hotel and airfare to cut the total cost. The resort's website showed a rate of $812.31 - but if you join the Melia hotel rewards club (the chain Melia owns Paradisus brand) it is $771.69. Paradisus Cancun all-inclusive resort, three-night stay in a deluxe junior lagoon suite: LivingSocial's $803 voucher good for now to Dec. The hotel's own web site showed a rate of $170 and showed $175. One night at the White House Inn, Wilmington, Vt.: LivingSocial's $129 voucher good for now through March 15. (The smaller DealChicken, an initiative run by Free Press parent company Gannett, issues no independent financial data.) LivingSocial, with about 16.6% of the market, lost $650 million. The biggest, Groupon, with 59.1% of the market according to a new IBISWorld report, lost $67.4 million last year. Upscale Jetsetter is now owned and pitched by middle-of-the-road TripAdvisor.Īnd some daily deal companies are struggling financially. DealChicken offers complex deals from multiple travel partners. In addition, it is getting harder to know exactly who is selling the trip. (See "Deal or not?" for a sample of our findings.) We found that about a third of the time they either were not the lowest price or involved a lot of red tape. The Free Press looked at 22 travel daily deals on multiple sites. 
Most people know Groupon and similar sites for vouchers for $20 massages and $12 manicures.īut buying travel on these sites costs hundreds or thousands more.
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